REA Provides All the Support You Need
REA offers full technical support for our Online Learning
program. As part of our commitment to client satisfaction, we're here
to answer your questions and guide you through every step of the Online
Learning process. Here's how:
1. All installation and custom set-up tutorials are done
by REA. Full training of your entire staff is also available.
2. REA gives you a hotline phone number and priority e-mail
address to instantly relay any questions you might have.
3. REA supports your product as long as you are using it.
Support FAQ
Q: How much does full support for REA Online Learning
products cost?
A: Our full range of technical support services is included in
the price of the package.
Q: Is there a costly "maintenance plan" or "extended
warranty" that's required?
A: No. There are no extra support fees of any kind.
Q: Are there support phone charges or service call
charges?
A: No. When you sign up for REA Online Learning, you will receive
a technical support phone number that you can use for toll-free service
calls or questions. A priority email address is also provided so you can
email us with questions at any time.
Q: What if the Internet goes down?
A: If your Internet service is disrupted, call your local service
provider to get a status report. REA Online Learning resides on the Internet
and cannot be used without Internet access.
