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Travel Agents
 
Employment Increase: 66%
People In Field: 191,000
Average Salary: $12,600
Qualifications: Training
 
Nature of the Work:
Constantly changing air fares and schedules, a proliferation of vacation packages, and business/pleasure trip combinations make travel planning frustrating and time consuming. Many travelers, therefore, turn to travel agents, who can make the best possible travel arrangements for them.

Training, Other Qualifications, and Advancement:
Formal or specialized training is becoming increasingly important for travel agents. Few agencies are willing to train people on the job. Many vocational schools offer three to twelve week full-time programs, as well as evening and Saturday programs. Travel courses are also offered in public adult education programs and in community and four-year colleges. A few colleges offer a bachelor's and a master's degree in travel and tourism. Although few college courses relate directly to the travel industry, a college education is sometimes desired by employers. Courses in computer science, geography, foreign languages, and history are most useful. Courses in accounting and business management also are important, especially for those who expect to manage or start their own travel agencies. Several home-study courses provide a basic understanding of the travel industry. The American Society of Travel Agents (ASTA) and the Institute of Certified Travel Agents offer a travel correspondence course. Travel agencies also provide on-the-job training for their employees, a significant part of which consists of computer instruction. These computer skills are required by employers to operate airline reservation systems.

Job Outlook:
Employment of travel agents is expected to grow much faster than the average for all occupations through the year 2005. Many job openings will arise as new agencies open and existing agencies expand, but most will occur as experienced agents transfer to other occupations or leave the labor force. There will be approximately 191,000 travel agents by 2005.

Sources of Additional Information:

For further information on training opportunities, contact:

American Society of Travel Agents
Education Department
1101 King St.
Alexandria, VA 22314

For certification information, contact:

The Institute of Certified Travel Agents
148 Lindon St.
PO Box 82-56
Wellesley, MA 02181-0012
or phone toll free 1-800-542-4282

For information on Certified Meeting Professionals (CMP's), contact:

The Convention Liaison Council
1575 Eye St. NW
Suite 1190
Washington, DC 20005
 
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