

|
 |
| Reservation and Transportation Ticket Agents and Travel Clerks |
| |
| Employment Increase: |
30% |
| People In Field: |
171,000 |
| Average Salary: |
$33,600 |
| Qualifications: |
High School, Training |
| |
Nature of the Work:
Each year, millions of Americans travel by plane,
train, ship, bus, and automobile. Because so many people travel,
it often is helpful, even necessary, to plan trips and make
reservations well in advance. Reservation and transportation
ticket agents and travel clerks help accomplish this. These
workers facilitate travel in a variety of ways. They may help
individuals plan trips by answering questions and offering
suggestions on travel arrangements, such as routes, time schedules,
rates, and types of accommodation. They make and confirm
transportation and hotel reservations, calculate expenses, and
write and sell tickets. When passengers are about to embark
on their trip, these clerks may check their baggage, direct them
to the point of departure, or help them to board.
Training, Other Qualifications, and Advancement:
Many of these jobs are entry level and employers
generally require a high school education. Most of the work
experience is learned through on-the-job training and by observing
experienced workers. Applicants with experience in sales or
dealing with the public are preferred. Employers often
require light typing or word processing skills, as many reservations
are made using a computer. As workers demonstrate
competence, they can advance to supervisor or a managerial position
with the organization or business.
Job Outlook:
Most applicants for reservation and transportation ticket agent jobs
are likely to encounter considerable competition because the supply of
qualified applicants far outstrips demand. Many people satisfy the entry
requirements, and airline jobs, in particular, attract many applicants
because of the travel benefits and glamour associated with the industry.
Employment of reservation and transportation ticket agents and travel
clerks is expected to increase faster than the average for all occupations
through the year 2005. There will be approximately 171,000 reservation and
transportation ticket agents and travel clerks by 2005. Both business and
pleasure travel, by airline, bus, rail, and automobile, will likely remain
strong and spur employment growth.
Sources of Additional Information:
For information about job opportunities as reservation and transportation
ticket agents and travel clerks, write the personnel manager of individual
transportation companies. Addresses of airlines are available from:
Air Transport Association of America
Suite 1100, 1301 Pennsylvania Ave. NW
Washington, DC 20004-1707
A brochure describing airline jobs is available from:
Air Line Employees Association Job Opportunity Program
5600 South Central Ave.
Chicago, IL 60638-3797
|
| |
| Back to Career Listings |
| |
|