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| Insurance Claims and
Interview Clerks |
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| Employment Increase: |
37% |
| People In Field: |
158,000 |
| Average Salary: |
$19,110 |
| Qualifications: |
High School |
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Nature of the Work:
Organizations such as insurance companies,
department stores, banks, and government social services agencies
employ adjusters, investigators, and collectors to act as
intermediaries with the public in these kinds of situations. Claims
clerks, also called claim interviewers,
obtain information from policyholders regarding claims such as automobile
accidents. They may transmit routine claims for payment or advise
the claim supervisor if further investigation is needed.
Training, Other Qualifications, and Advancement:
High school graduation is considered adequate
preparation for most insurance clerk positions. Courses in typing
and word processing, and business arithmetic are desirable.
Employers view favorably previous office experience and
familiarity with computers. Most new workers begin as file clerks
and move into insurance processing positions as they
demonstrate their ability. However, persons with considerable clerical
experience may begin processing insurance policies
immediately.
Job Outlook:
Employment of claims clerks will increase rapidly, up
to 158,000 by 2005. The number of job openings for workers
in the insurance industry should not fluctuate greatly from
year to year. This industry, particularly the health insurance
component, is less sensitive to cyclical swings in the economy
than most industries.
Sources of Additional Information:
General information about careers as an insurance
claims clerk is available from the home offices of many life
and property and liability insurance companies.
Information about career opportunities in these occupations may be obtained from:
Insurance Information Institute
110 William St.
New York, NY 10038
For more information on claim representatives, contact:
Alliance of American Insurers
1501 Woodfield Rd., Suite 400 West
Schaumburg, IL 60173
Information on the Associate, Life and Health Claims (ALHC) and the Fellow, Life Management Institute
(FLMI) designations can be obtained from:
Life Office Management Association
5770 Powers Ferry Rd.
Atlanta, GA 30327
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