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Bill / Account Collectors
 
Employment Increase: 40%
People In Field: 328,000
Average Salary: $21,600
Qualifications: High School, Associate Degree
 
Nature of the Work:
Bill and account collectors, sometimes called collection correspondents, are responsible for ensuring that customers pay their overdue accounts. Some collectors are employed by collection agencies; others, known as "inside collectors," work directly for the original creditors, like department stores, hospitals, or banks.

Training, Other Qualifications, and Advancement:
Most companies prefer to hire college graduates. Persons may be hired without college training, however, if they have specialized experience. No specific college major is recommended as the best preparation. Although courses in insurance, economics, or other business subjects are helpful, a degree in almost any field is adequate. Knowledge of computer applications is increasingly important.

Job Outlook:
Bill and account collector jobs are expected to grow much faster than average as the level of consumer debt rises. There will be approximately 328,000 bill and account collectors by 2005. As the economy expands, firms will strive to increase the efficiency of their debt collection to keep losses at a minimum.

Sources of Additional Information:

Career information on bill and account collectors is available from:

American Collectors Association, Inc.
PO Box 39106
Minneapolis, MN 55439
 
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