Training, Other Qualifications, and Advancement:
Many interviewing and new accounts clerks are entry level and do not require business experience. Employers usually require a high school diploma and require typing, word processing, and general office skills. Basic computer skills are also very important. Training is available in business education programs offered in high schools, community and junior colleges, and vocational schools. Courses in keyboarding and office procedures are particularly helpful.

Job Outlook:
Overall employment of interviewing and new accounts clerks is expected to increase about as fast as the average for all occupations through the year 2005. There will be an estimated 208,000 interviewing and new accounts clerks by 2005. Employment growth of interviewing clerks in the health services industry is expected to be faster than average. Additionally, much faster than average employment growth of interviewing clerks will occur in personnel supply services, as more organizations contract out for the services of these clerks rather than support a staff of fulltime clerks.

Sources of Additional Information:
State employment service offices can provide information about employment opportunities.

A brochure on careers in banking, including information on new accounts clerks (referred to as customer service representatives in the brochure), is available from: